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Operational Excellence Specialist

2 weeks ago

Manila, National Capital Region, Philippines Dexcom Full time

About Dexcom

Dexcom is a pioneer in continuous glucose monitoring (CGM). Our mission is to empower people with personalized, actionable insights to manage their health. As a global leader, we are expanding our vision beyond diabetes to address important health challenges.

The Role

We seek a skilled Process Improvement Specialist to drive operational excellence within our organization. This role will lead and support end-to-end process improvement initiatives, ensuring efficiency, reliability, and compliance across our operations.

Your Responsibilities

  • Plan, organize, and execute process and organizational improvement initiatives.
  • Collaborate with cross-functional teams to identify opportunities for process enhancements and implement solutions to drive operational efficiency.
  • Provide consultation and support to Operation Leaders, guiding them in meeting facilitation, problem-solving, and escalation processes.
  • Contribute to the design and development of new or improved processes, ensuring alignment with business objectives and regulatory requirements.
  • Document process maps, overviews, and flows, and prepare supporting deliverables such as documents and presentations.
  • Promote process improvement initiatives within Dexcom through various communication channels and events.

Your Qualifications

  • Solid understanding of process improvement methodologies, such as Lean Six Sigma, and experience with tools like COPC.
  • Strong analytical and problem-solving skills, combined with excellent communication and presentation abilities.
  • Proven track record in driving process improvements and achieving tangible results in a fast-paced environment.
  • Ability to collaborate effectively with cross-functional teams and adapt to changing priorities.
  • A self-starter mindset with a proactive approach to identifying and addressing opportunities for improvement.
  • Previous experience in the medical device industry or a related field and training as a Green Belt in Lean Six Sigma is a plus.

What We Offer

  • A front row seat to life-changing CGM technology.
  • A comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.