Operational Excellence Director

2 days ago

Manila, National Capital Region, Philippines beBeeLeader Full time ₱800,000 - ₱1,200,000
Job Overview

The ideal candidate will lead the overall strategy and direction of a shared services center, driving operational excellence in line with corporate objectives.

They will oversee the design, planning, and execution of process transitions from global business units to the SSC, building it from the ground up or scaling existing operations.

Key Responsibilities
  • Develop and implement strategies to ensure timely and accurate delivery of finance functions, including accounts payable/receivable, general ledger, payroll, and reporting.
  • Collaborate with the corporate finance team to ensure compliance with financial policies, audit standards, and tax regulations.
  • Work closely with business units to align SSC functions with shipping operations, including documentation, billing, scheduling support, and customer service.
  • Drive process standardization and automation across shipping-related workflows.
  • Define and monitor KPIs, SLAs, and performance metrics across all functions.
Qualifications
  • Minimum of 10 years' leadership experience, with at least 5 years in a shared services or global business services environment.
  • Proven experience in setting up or scaling SSC operations in a start-up or transformation context.
  • Strong background in finance operations and working knowledge of shipping/maritime logistics processes.
  • Solid understanding of process migration methodologies and change management principles.
  • Exceptional leadership, interpersonal, and communication skills.
  • Results-driven with a focus on operational efficiency and service excellence.
Preferred Skills

Strong analytical and problem-solving skills, with the ability to adapt to changing priorities and deadlines. Proficiency in process improvement tools and technologies.

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.

Ability to navigate complex organizational structures and build strong relationships with key stakeholders.

What We Offer

A dynamic and challenging work environment that offers opportunities for growth and development.

Competitive compensation and benefits package.

Ongoing training and professional development opportunities.

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