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Field Support Specialist

1 month ago


Pasay, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Summary

We are seeking a highly skilled Field Support Specialist to join our team at Manpower Core Group Inc. This role will be responsible for providing technical support and ensuring the smooth execution of construction projects.

Key Responsibilities
  • Ensure all UDFs are current and participate in the Ops Team sign-off
  • Submit any material supplemental changes and notify Order Management
During Construction
  • Email first-day work order to assigned crew (market specific)
  • Ensure safety documents are uploaded and properly completed daily
  • Ensure EPL is scanned to site
  • Ensure crew properly manages customer network access (EIM, NFSD, AccuV, etc)
  • Coordinate to obtain approvals related to any build plan or design changes
  • Request material supplemental orders, coordinate availability with warehouse, and facilitate timely delivery to crew or site
Closeout and Integration
  • Collect deliverables from the contractor to ensure timely closeout, including; tape drops, EH&S, RET worksheets, and required testing reports
  • Coordinate and communicate integration and troubleshooting efforts between crew, contractor remote support, and interval teams
  • Score all appropriate construction tasks (aka milestones) or communicate to CPM when said task is done
  • Ensure outage requests are submitted and monitored to ensure timely completion
  • Assist CM with calling off any equipment rentals
  • Follow up on power delivery through installation
  • Assist with forecast accuracy (ensure the rolling 4-week horizon is being kept. ay slippage of the current job that impacts the upcoming job will need to be escalated)
Additional Responsibilities
  • Assist CM with making sure all permits are closed
  • For SPG - upload any deliverables required by the Tower companies