
Remote Customer Service Position
2 days ago
This role involves working as part of a team to deliver exceptional customer service through various channels including phone, email and chat. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment and prioritize tasks effectively.
Key Responsibilities:- To provide high-quality customer support that exceeds client expectations.
- To protect confidential information at all times.
- To collaborate with colleagues to achieve individual and team goals.
- To continuously develop skills through training and self-learning.
- To maintain a productive workspace and ensure equipment is in good working order.
- At least two years' experience in customer-facing roles for English-speaking clients in e-commerce.
- Strong phone etiquette, active listening and effective communication skills.
- Proficiency in CRM software, particularly Shopify.
- Ability to multitask and manage time efficiently.
- Experience in e-commerce or retail customer service.
- Genuine passion for delivering excellent customer experiences.
- A stable and flexible remote work arrangement.
- An opportunity to develop your customer service skills and knowledge.
- A supportive team environment.
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Remote Customer Service Position
2 days ago
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Remote Customer Service Position
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Remote Customer Service Representative
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