Remote Customer Service Position

1 day ago

Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱120,000
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients via phone, email, or chat.

Your primary objective will be to resolve customer inquiries in a timely and professional manner while consistently delivering high-quality results. You will also be expected to collaborate with internal teams to identify solutions and implement process improvements.

To succeed in this position, you must possess excellent communication and interpersonal skills, both written and verbal. Additionally, you should have a strong ability to work independently and adapt to changing priorities.

A successful candidate will have prior experience working in a call center environment, preferably with a similar company. You will also need to demonstrate proficiency in Microsoft Office Suite and have a solid understanding of customer relationship management principles.

In return for your hard work and dedication, we offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development within our organization.

Responsibilities
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer issues efficiently and effectively
  • Collaborate with internal teams to identify solutions and implement process improvements
  • Provide high-quality support to customers
  • Meet and exceed performance targets
Qualifications
  • High school diploma or equivalent required; degree preferred
  • Minimum 1 year of experience working in a call center environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and adapt to changing priorities
  • Proficiency in Microsoft Office Suite
  • Solid understanding of customer relationship management principles
Benefits
  • Competitive compensation package
  • Comprehensive benefits including medical, dental, and vision insurance
  • Opportunities for career growth and development within our organization

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