Senior Business Development Manager

2 weeks ago

Porac, Philippines beBeeBusiness Full time ₱483,000 - ₱504,000
About This Role

We are seeking an experienced professional to join our team as a Business Development Manager. This is an exciting opportunity to be at the forefront of revolutionizing virtual assistance services.

Key Responsibilities:

  • Lead direct video interactions with international clients to understand their evolving needs and preferences.
  • Cultivate a high-performing team of virtual assistants through coaching, mentoring, and skill development.
  • Shape the future of our proprietary software through hands-on testing and user feedback.
  • Build lasting partnerships with clients across global markets by providing exceptional customer service and support.

Client Success Management

  • Engage in regular video calls with international clients to monitor their satisfaction and address any concerns before they escalate.
  • Coordinate solutions when clients face challenges with their virtual assistants, ensuring seamless communication and problem resolution.
  • Identify opportunities for clients to expand their VA services and grow their business, driving mutual growth and success.
  • Deliver smooth onboarding experiences that set clients up for long-term success and foster strong client relationships.

Virtual Assistant Success Development

  • Coach and mentor a team of 5-8 virtual assistants to achieve exceptional performance, providing regular feedback and training to help them exceed client expectations.
  • Develop personalized professional development plans that advance VA careers while meeting client needs, promoting career growth and employee satisfaction.
  • Monitor VA satisfaction and address concerns about workload, client relationships, or career growth, ensuring a positive work environment.
  • Foster a culture of continuous learning and skill development among VAs, facilitating opportunities for growth and improvement.

Requirements:

  • Proven experience working as a Virtual Assistant or Executive Assistant for international clients, demonstrating expertise in client management and virtual support.
  • Demonstrated ability to ensure client satisfaction and build lasting professional relationships, showcasing excellent communication and interpersonal skills.
  • Experience coordinating, mentoring, or supporting other people in achieving their goals, highlighting teamwork and leadership abilities.
  • Strong English language skills, including written and verbal communication, for effective executive interactions.
  • A results-driven mindset, understanding what drives both client satisfaction and employee success, with a focus on delivering exceptional outcomes.

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