Customer Service Representative

1 week ago


Antipolo City, Calabarzon, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
About Our Company

Talent Outsourcing Channel (TORCH) Solutions is a leading provider of innovative outsourcing solutions, delivering exceptional customer experiences to businesses across the globe.

Competitive Salary and Benefits

We offer a competitive salary of $25,000 per year, along with great performance bonuses and account-specific allowances. Additionally, you will enjoy comprehensive healthcare benefits, including HMO and more.

Job Description

In this role, you will be responsible for handling inbound calls from customers, resolving inquiries and requests in a timely and appropriate manner, and using client-specific tools and applications for effective customer management.

Required Skills and Qualifications

To succeed in this position, you must have:

  • At least a High School Graduate (old curriculum) or SHS Graduate
  • A minimum of 6 months BPO experience
  • Good computer navigational skills on multiple systems
  • A typing speed of 25-30 WPM
  • Excellent communication skills
  • Willingness to work on-site
Benefits

As a valued member of our team, you will enjoy:

  • Competitive salary
  • Great performance bonuses & account-specific allowances
  • Career advancement opportunities within the company
  • Promotion within the company
  • Comprehensive healthcare benefits, HMO and more


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