Customer Service Representative

5 days ago


Antipolo City, Calabarzon, Philippines Metacom Full time
Job Description

We are seeking a highly skilled and motivated Customer Service Representative - Local Account Specialist to join our team at Metacom. In this role, you will be responsible for maintaining productivity levels in compliance with department policy and procedure.

About the Role

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to continue learning new products and technical information. As a Customer Service Representative - Local Account Specialist, you will handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism.

Responsibilities
  • Maintain productivity levels in compliance with department policy and procedure.
  • Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.
  • Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism.
Requirements

To be successful in this role, you must have:

  • A strong passion for delivering exceptional customer service.
  • The ability to work effectively in a fast-paced environment.
  • Strong communication and problem-solving skills.
Benefits

We offer a competitive salary package, including a base salary of $65,000 per annum, plus benefits such as health insurance, paid time off, and opportunities for professional development.

About Us

Metacom is a leading company that values innovation, teamwork, and customer satisfaction. We are committed to providing our employees with a supportive and inclusive work environment that allows them to grow and succeed in their careers.



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