Helping Hands Wanted

2 days ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱280,000 - ₱350,000
Customer Support Representative

Are you a people person with excellent communication skills? Do you have a passion for delivering exceptional customer experiences?

  • This is an entry-level, full-time opportunity to work as a Customer Support Representative in a fully remote environment.

The ideal candidate will be able to respond to customers via chat, email, or phone in a professional and friendly manner. They will also handle inquiries related to product information, order tracking, returns, and account concerns using Gorgias and Shopify.

  • We are looking for someone who is comfortable working independently and handling multiple conversations at once. Empathy, patience, and reliability are essential when addressing customer concerns.

The successful candidate will receive comprehensive training on our systems and processes. They will also have opportunities to grow with us as we scale.

Key Responsibilities:
  • Provide fast, accurate support to customers via various channels
  • Use Gorgias and Shopify to manage tickets and resolve customer issues
  • Stay informed on product updates and support practices to ensure a consistent customer experience
What We Offer:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Comprehensive health and dental insurance
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup – work from anywhere you're comfortable
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
What You'll Need To Work From Home:
  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)
How to Apply:

Ready to take the first step towards a rewarding career in customer support? Simply submit your application with the required code: CS

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