Sales Account Manager

2 days ago

Angeles City, Central Luzon, Philippines beBeeAccount Full time $48,000 - $56,000
Job Description

This is a dynamic and client-focused account management role, where you will be the primary point of contact for clients, ensuring their needs are met and expectations exceeded.

You will oversee client accounts, manage day-to-day communications, and coordinate with internal teams to deliver outstanding service.

Key Responsibilities:
  • Cold calling to proactively pursue new prospects to grow the customer base.
  • Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
  • Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
  • Meet all sales objectives and handle all aspects of completing a sale including paperwork.
  • Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
  • Resolve customers' complaints by investigating problems, developing solutions, and making recommendations.
  • Managing and understanding each customer's needs to build strong long-term relationships.
  • Maintain long-term relationship with customers.
  • Consistent communication with long-term customers.
  • Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
  • Coordinating in-store sales training with vendors and customers.
  • Attend vendor training to increase product knowledge.
  • Deliver ongoing exceptional customer service with your accounts.
Requirements:
  • Minimum 2-3 years of sales, account management, and customer service experience.
  • Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
  • Ability to communicate and hold a conversation with decision-makers.
  • Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).
  • Experience with Business-to-Business sales; Retail sales experience is a plus.
  • Capacity to sell wholesale physical products.
  • Proven track record of cold calling to acquire new business.
  • Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
  • Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment.
  • Ability to develop in-depth knowledge about products and markets.
  • Proficient in Microsoft Office.
  • The candidate must be amenable to use Teramind.

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