Technical Support Specialist

1 week ago

Taguig, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱240,000
Job Opportunity

We are seeking skilled and customer-focused technical support representatives to provide assistance and troubleshooting support for clients across industries. This is a remote, work-at-home position requiring a high level of English proficiency (written and spoken) and prior call center experience.

Responsibilities
  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
  • Maintain up-to-date knowledge of products, services, and support procedures
  • Ensure customer satisfaction by providing timely and effective resolutions
  • Follow company protocols and security guidelines when handling sensitive information
  • Collaborate with internal teams to improve support processes and customer experience
  • Meet performance metrics including resolution time, customer satisfaction, and attendance
Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
Benefits
  • HMO coverage plus a dependent
  • Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage
  • Dental coverage; in-house dental assistance worth ₱5,000
  • Free meals during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
  • Disinfection, safety measures in the workplace
Equal Opportunity

We embrace differences and are an equal opportunity employer. All employment decisions are based on merit and qualifications. We do not discriminate on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, or any other characteristic protected by applicable laws. We will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. We provide reasonable accommodations to qualified applicants with disabilities as required by law.

The employer reserves the right to revise this job description at any time. This description is not a contract of employment and either party may terminate employment at will.

This job description is intended to describe the general nature of the work. If you are ready to join a company that recognizes your contributions and supports your growth, apply today.

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and guidance to clients and internal stakeholders.The ideal candidate will have experience in cloud infrastructure, system security, and data...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeJob Full time ₱25,000 - ₱35,000

    Technical Support SpecialistWe are seeking a skilled and customer-focused Technical Support Specialist to provide technical assistance and troubleshooting support for a variety of clients across industries.You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱18,000 - ₱24,000

    Technical Support SpecialistWe are seeking a motivated and skilled Technical Support Specialist to deliver exceptional customer service and technical assistance.Responding to customer inquiries via phone, email, and chat in a professional and timely mannerProviding technical support and assistance to customers in a courteous and effective mannerResolving...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time $50,000 - $75,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our global team of experts. As a technical support specialist, you will be responsible for providing top-notch technical support and guidance on product configurations, troubleshooting, and best practices.About the RoleThis is a fantastic opportunity...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000

    Job OverviewWe are seeking a skilled technical professional to join our team as a Support Specialist. This role involves providing hands-on technical support, troubleshooting, and guidance to our customers.

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,500,000

    Job Title: Technical Support Specialist    We are seeking a skilled Technical Support Specialist to provide top-notch customer service and technical assistance. The ideal candidate will have excellent communication skills, be able to troubleshoot complex issues, and possess a strong understanding of hardware and software...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000

    OverviewJob SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical assistance and troubleshooting support for various clients. The successful candidate will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and...

  • Technical Support Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeAutomotive Full time ₱6,000 - ₱9,000

    Job Title: Technical Support Specialist">Job Description:Provide technical support and resolve issues related to automotive systems.Handle incoming calls, emails, and other communication channels from clients.As a Technical Support Specialist, you will be responsible for managing and resolving technical issues related to automotive systems. This includes...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱207,957 - ₱277,569

    Job Title: Technical Support SpecialistJob Description:We are seeking a skilled and dedicated Technical Support Specialist to join our team. This individual will be responsible for providing high-quality technical assistance to customers via phone, chat, or email.Key Responsibilities:Respond to customer inquiries and troubleshoot hardware, software, and...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time $60,000 - $80,000

    We are seeking a skilled Technical Support Specialist to join our team.About the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced environment and has excellent technical skills. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients via phone, email, and chat.Key...