Client Service Coordinator

6 days ago


Manila, National Capital Region, Philippines Willis Towers Watson Full time
About the Job

We are seeking a highly skilled Client Service Coordinator to join our team at Willis Towers Watson. As a Client Service Coordinator, you will be responsible for supporting the Client Management and Client Advocacy teams in the preparation and management of tasks and deliverables required as part of the renewal process. This includes collaborating with functional teams to initiate and finalize client deliverables, handling questions and requests for information from functional teams, and ensuring that all necessary documents and key data elements are included and accurate.

To be successful in this role, you will need to possess excellent communication skills, with the ability to comprehend complex information and follow standard operating procedures to provide appropriate solutions to customer inquiries. You must also be flexible and adaptable to handle changing demands and situations effectively and efficiently.

**Responsibilities:**
  • Support Client Management and Client Advocacy colleagues with the preparation and management of tasks and deliverables required as part of the renewal process.
  • Collaborate with functional teams to initiate and finalize client deliverables.
  • Handle questions and requests for information from functional teams.
  • Evaluate the accuracy and completeness of client deliverables.


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