
High-Volume Revenue Recovery Professional
1 week ago
The ideal candidate will be responsible for managing end-to-end revenue recovery efforts.
Key Responsibilities:- Develop and execute a collections strategy to minimize days sales outstanding (DSO).
- Build and maintain relationships with customers, negotiating payment plans and settlements as needed.
- Handle customer objections and resolve disputes in a timely manner.
- Escalate complex issues to senior management when necessary.
- Monitor and report on key performance indicators (KPIs) such as cash collected, DSO, and call volume.
- 3-5 years of experience in high-volume B2C/B2B collections.
- Strong communication and negotiation skills.
- Ability to work independently with minimal supervision.
- Proficient in CRM/ERP systems and RingCentral software.
- Familiarity with the HVAC/trades/construction industry preferred.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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