Virtual Front Office Coordinator

24 hours ago


Davao City, Davao, Philippines beBeeCustomer Full time ₱1,485,000 - ₱2,310,000

Job Title: Virtual Front Office Coordinator

About the Role:

The successful candidate will provide administrative support to our remote front office team, ensuring seamless day-to-day operations and exceptional guest experiences.

Key Responsibilities:

  • Manage incoming reservation emails and online booking inquiries, processing bookings in accordance with property procedures and maintaining accurate records.
  • Prepare and submit daily reports, such as Reservation Activity Reports, and assist with Night Audit preparation (as applicable).
  • Respond to basic guest queries via email or other communication platforms, handling overflow calls and transferring as needed.
  • Assist with reconciling daily takings and financial transactions, supporting invoicing or preparing statements for corporate clients.

Personal Attributes Required:

  • Strong attention to detail and accuracy.
  • Professional written communication skills.
  • Proactive and self-motivated with the ability to work autonomously.
  • Organised and able to manage competing priorities remotely.
  • Tech-savvy with confidence in using relevant software and systems.
  • Positive attitude and commitment to providing excellent guest service support behind the scenes.

About Us:

We are a pioneering offshore provider of managed services, committed to fostering an inclusive culture that values diversity and talent. Our strength lies in our people, and we strive to create an environment where everyone can thrive.

Job Details:

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Outsourcing and Offshoring Consulting


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