
Front Desk Associate
1 day ago
The Front Desk Associate serves as the first point of contact for guests, clients, or visitors. This role is responsible for managing front desk operations, answering inquiries, and ensuring a welcoming and professional environment. The ideal candidate is friendly, organized, and able to handle multiple tasks efficiently.
Key Responsibilities:
- Greet and welcome guests as they arrive at the office/facility.
- Answer, screen, and forward incoming phone calls promptly and professionally.
- Provide accurate information to clients, visitors, or employees.
- Maintain the front desk area in a tidy and presentable condition.
- Handle check-ins and check-outs (for hotels, gyms, salons, etc.).
- Receive, sort, and distribute daily mail and deliveries.
- Schedule appointments or meetings as needed.
- Monitor visitor access and maintain security procedures (e.g., visitor logs or ID verification).
- Assist with administrative tasks such as data entry, filing, and supply inventory.
- Communicate effectively with other departments to support overall operations.
Qualifications:
- A graduated of BS in Hospitality Management or Tourism.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer service-oriented with a professional appearance and attitude.
- Ability to remain calm and efficient under pressure.
Job Type: Full-time
Benefits:
- Flexible schedule
Language:
- English (Required)
Work Location: In person
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