Remote Contact Center Support Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱1,250,000 - ₱1,850,000

We are seeking a reliable and friendly Customer Service Representative to support our clients in a call center environment.

About the Job
  • Our ideal candidate will be responsible for handling inbound calls, emails, or chats from customers.
  • They will provide accurate information about products, services, and billing.
  • Resolve customer complaints and escalate when necessary.
  • Maintain detailed records of customer interactions.
  • Follow company procedures and compliance guidelines.
  • Meet performance goals related to quality, efficiency, and customer satisfaction.
Requirements
  • The ideal candidate must be 18 years or older.
  • A high school diploma or equivalent is required.
  • 1+ years of customer service experience, preferably in a contact center.
  • Strong communication and interpersonal skills are essential.
  • Ability to multitask and work in a fast-paced environment.
  • Familiarity with CRM systems and call center tools.
  • Fluent in English and Spanish.
What We Offer
  • An opportunity to work in a dynamic and growing industry.
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive team environment.

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