Customer Service Operations Representative
1 day ago
At Neksjob, we are seeking a talented Customer Service Specialist to join our team.
OverviewNeksjob is a dynamic organization that offers exciting career opportunities for individuals who are passionate about delivering exceptional customer service. Our company is committed to providing a supportive work environment where employees can grow and develop their skills.
ResponsibilitiesThe primary responsibility of this role is to provide timely and effective responses to customer inquiries and concerns. This includes resolving issues promptly and professionally, addressing customer complaints, and escalating complex problems to senior team members as needed.
The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. They will also be knowledgeable about our products and services, as well as industry best practices in customer service.
Key Qualifications- High School Diploma (or equivalent)
- Excellent English communication and interaction skills
- A minimum of one year's experience in a BPO setting
- Ability to work on-site
- Prior experience as a Customer Service Representative or Call Center Agent (six to twelve months)
We offer a competitive salary, exciting performance bonuses and account-specific allowances, and comprehensive healthcare benefits. Additionally, our company provides numerous opportunities for career advancement and professional growth, enabling employees to develop new skills and take on greater challenges.
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