HR Services Expert

13 hours ago

Manila, National Capital Region, Philippines beBeeHR Full time $60,000 - $100,000

Job Title: HR Services Expert

We are seeking a detail-oriented individual to join our team as an HR Services Expert. This role will be the primary point of contact for HR queries and support, ensuring seamless operations for employees across multiple regions.

Key Responsibilities:

  • Serve as the primary point of contact for HR inquiries, providing timely and accurate support in both English and Korean languages.
  • Ensure accuracy and integrity of employee data by effectively managing HR systems and processes.
  • Support the smooth delivery of HR programs and services, contributing to employee engagement and operational efficiency.
  • Proactively identify and implement opportunities to optimize, automate, and improve HR processes and service delivery.
  • Create, update, and manage HR documentation and knowledge base content in both English and Korean languages.

Requirements:

  • 2+ years of experience in HR Operations, HR Shared Services, or similar HR support roles, preferably within multinational or matrix organizations.
  • Professional proficiency in both Korean and English (written and verbal) is required; TOPIK certification of Level 5 or higher is strongly preferred.
  • Experienced user of HRIS and Service Center technologies (Workday, Zendesk, Google Workplace preferred).
  • Excellent interpersonal skills with a collaborative, customer-focused, and solutions-oriented mindset.
  • High level of integrity and discretion in handling confidential information.
  • Strong alignment with our organizational culture, demonstrating curiosity, openness to feedback, and a commitment to inclusion and excellence.

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