Operational Excellence Leader

2 days ago

Marikina City, National Capital Region, Philippines beBeeOperations Full time ₱4,500,000 - ₱7,000,000
Job Description

As a seasoned Operations Manager, you will lead and manage our Network Planning Team, overseeing project resourcing, team performance, and budget management while driving strategic initiatives that improve efficiency and align with company goals. This role is both operational and people-focused, requiring someone who can lead through influence, coach and mentor leaders, and ensure the delivery of high-quality design outputs.

">
Key Responsibilities:
  • Lead and manage 3–6 Design Team Leads of varying seniority levels.
  • Recruit, train, coach, and develop team members while managing onboarding and continuous training programs.
  • Conduct performance assessments, provide regular feedback, and take appropriate performance management actions.
  • Manage workload distribution and ensure quality outputs for all stakeholder projects.
  • Foster a collaborative, accountable, and high-performing team culture across dispersed geographies.
Required Skills and Qualifications:
  • At least 5 years of Operations Management experience.
  • Understanding of Telecommunications FTTx network design and engineering.
  • Excellent interpersonal and communication skills, both written and verbal, and the ability to engage diverse stakeholders.
  • Thrives in collaborative environments, working across departments to align goals and deliver results.
  • Analytical and data-driven, capable of identifying trends and making informed decisions.
  • Manages workforce challenges related to scheduling, development, and performance.
  • Highly organized, able to juggle multiple priorities and meet tight deadlines.
  • Proficient in workforce management software and relevant technologies.
  • Experience working with distributed teams across multiple time zones.
  • Proven experience in workforce management and leadership roles, particularly in managing dispersed teams.
Benefits:
  • Competitive salary and professional development opportunities.
  • Collaborative client partnerships and a fun, inclusive work environment.
  • Opportunities for leadership, expertise, and global client exposure.
  • Monthly coaching, training, and career development.
  • Flexible hybrid model.
  • Engage in social impact activities and industry impact.
  • Achieve work-life balance and flexibility to support personal commitments.
  • Comprehensive HMO coverage with one free dependent (depending on the employment type).
Why Work for Us?
  • We believe in diversity and inclusion, creating a respectful and inclusive workplace where everyone feels valued.
  • We prioritize transparency, fairness, and open communication, fostering trust and respect among colleagues.
  • Our company values innovation, creativity, and adaptability, providing opportunities for growth and development.

  • Operations Excellence Leader

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeLeadership Full time ₱4,000,000 - ₱5,000,000

    The role of Senior Operations Manager entails leading daily contact center operations, overseeing teams and client partnerships. This position necessitates strategic thinking, leadership, and a focus on excellence.Key Responsibilities:Oversee the performance of Operations Managers and Team LeadersMeet/exceed service level agreements with clientsDevelop and...

  • Transformation Leader

    1 week ago

    Makati City, National Capital Region, Philippines beBeeLeadership Full time $1,000,000 - $1,500,000

    Job TitleThe Director, Delivery Centre will lead and manage the Centre's operations in alignment with the company's global strategies.Key responsibilities include leading local people initiatives such as employee retention, mentoring, and career development.Other key areas of focus include driving Centre culture and ensuring alignment with broader company...

  • Operational Excellence Coordinator

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeOperational Full time $50,000 - $80,000

    Job Title:Operational Excellence CoordinatorJob Description:The role of Operational Excellence Coordinator is to provide operational support to the Customer Success department. This involves working closely with cross-functional teams to identify and implement process improvements that enhance efficiency and scalability.Key responsibilities include...

  • Manager of Operational Excellence

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeOperations Full time ₱1,800,000 - ₱2,000,000

    Job Title: Operations ManagerThis role is ideal for a results-driven professional with expertise in organizational effectiveness and operations management. The Operations Manager will lead the operational functions of the organization, ensuring that all teams work together to deliver efficiency and effectiveness across the organization.Key...

  • Excellence Service Leader

    4 days ago

    Makati City, National Capital Region, Philippines beBeeExcellence Full time ₱6,000,000 - ₱8,000,000

    Job Title: Excellence Service LeaderAre you a strategic thinker with exceptional leadership skills? Do you have a passion for driving excellence in service delivery? We are seeking an experienced Excellence Service Leader to join our team.About the Role:We are looking for a seasoned professional to lead our service delivery team, driving excellence and...

  • Financial Excellence Leader

    7 days ago

    Makati City, National Capital Region, Philippines beBeeAccounting Full time ₱4,500,000 - ₱6,000,000

    Senior Accounting LeaderWe are seeking a seasoned Senior Accounting Leader to drive financial excellence and strategic growth.The ideal candidate will have:A strong background in accounting and finance, with experience managing high-performing teams and providing expert guidance to clients.Certified Public Accountant (CPA) certification and thorough...

  • Leader of Business Excellence

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeCapability Full time ₱6,000,000 - ₱8,000,000

    The role of Organizational Capability Leader involves overseeing key business support and operational functions. It encompasses driving service delivery, process execution, and managing external partnerships to achieve business objectives.Key Responsibilities:Overseeing business support and operational functionsEnsuring quality service delivery and process...

  • Leader in Customer Success

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱4,800,000 - ₱7,200,000

    We are seeking a proactive leader to drive customer satisfaction and operational excellence.Key Responsibilities:\

  • Operational Excellence Consultant

    1 week ago

    Quezon City, National Capital Region, Philippines Manulife Full time $90,000 - $120,000 per year

    The Operational Excellence Consultant plays a critical role to support the creation and execution of operational workflow and templates that aligns to Retirement target operating model. As a part of the Retirement Operations team, this role will report directly to the Operational Excellence Director , and will play a key role through in depth business...

  • Call Center Operations Leader

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,400,000

    Lead Call Center OperationsWe are seeking a seasoned leader to oversee call center operations on a contract basis.Key Responsibilities:Guide the team for optimal performance in appointment-setting activities.Deliver coaching, performance feedback, and process improvement recommendations.Monitor results and report on agreed-upon metrics.Support escalated...