Medical Documentation Liaison Specialist

4 days ago


Cebu City, Central Visayas, Philippines Med Supply US Full time
Med Supply US

Company Overview: Med Supply US is a prominent provider of durable medical equipment, specializing in continuous glucose monitors and catheters. We are committed to enhancing the quality of life for patients with chronic medical conditions by offering top-tier products and exceptional service.

Salary: $45,000 - $55,000 per year, based on experience and qualifications.

Job Description:

Responsibilities
  • Establish and maintain relationships with healthcare providers, clinics, and doctor's offices to obtain necessary documentation for CGM shipments.
  • Respond to inbound calls from providers, addressing any questions or concerns related to the documentation process.
  • E nsure all documentation is accurate, complete, and promptly submitted to facilitate timely patient care.
  • Maintain clear and organized records of all communication and documentation requests.
  • Cultivate positive relationships with healthcare providers and office staff to streamline the documentation process.
  • Collaborate with internal teams to ensure the smooth processing and delivery of CGMs to patients.
  • Stay informed about industry regulations and best practices related to medical documentation and patient care.

Requirements

  • Proven experience in a similar role, such as medical documentation specialist, customer service representative, or healthcare coordinator.
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with healthcare professionals.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a remote environment.
  • Proficiency with remote work tools and systems, including CRM platforms and communication software.
  • Ability to work independently and remain motivated while working remotely.
  • Knowledge of medical documentation processes and healthcare industry regulations is a plus.


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