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Customer Experience Associate

2 months ago


Angeles City, Central Luzon, Philippines Valeros Business Company Full time

At Work Services, we're looking for a highly skilled Customer Experience Associate to join our team at the Eastwood Site. This role is ideal for individuals with a passion for delivering exceptional customer experiences and working in a fast-paced environment.

Job Summary:

We are seeking a Customer Experience Associate who will be responsible for providing top-notch customer service, resolving issues efficiently, and maintaining a positive attitude. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team-oriented environment.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, or in-person interactions
  • Respond to customer inquiries and resolve issues promptly and professionally
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Maintain accurate records and reports as required

Requirements:

  • High school diploma or equivalent required; college graduate preferred
  • At least six months of experience in the Customer Experience industry
  • Excellent communication and interpersonal skills
  • Ability to work a shifting schedule, including weekends and holidays
  • Basic computer skills and proficiency in Microsoft Office applications

Benefits:

  • A competitive salary of $45,000 per year, based on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and dynamic work environment with a passionate team
  • The chance to make a real difference in the lives of our customers

About Us:

Work Services is a leading provider of customer experience solutions, dedicated to delivering exceptional results for our clients. We pride ourselves on our commitment to excellence, innovation, and teamwork. If you're a motivated and talented individual looking for a new challenge, we encourage you to apply today