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Dynamic Digital HR Team Member
1 week ago
Join our dynamic Digital HR team and take on the exciting challenge of managing HR systems and supporting users globally
Digital HR/SuccessFactors Specialist | 12 months contract (Junior-MidLevel)In this role, you will be responsible for delivering high-quality support to users, collaborating with Subject Matter Experts (SMEs), and developing user guides and project documentation.
Main Responsibilities
- Respond to user inquiries and resolve issues efficiently, providing timely and accurate information.
- Collaborate with SMEs to track, route, and redirect cases, escalating unresolved questions when necessary.
- Develop and maintain user guides, project documentation, and system configuration workbooks to ensure effective knowledge sharing.
- Assist in the planning and execution of organizational change management initiatives, promoting a positive employee experience.
- Perform other duties as required, contributing to the growth and success of our organization.
Requirements
- A Bachelor's degree in HR, Business Administration, IT, Data Analyst, or a related field is preferred.
- Proven experience in HR, HRIS, HR Business analysis, or HR project management, with a minimum of 3-4 years in a related role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Proficient in Microsoft applications, including Word, Excel, and PowerPoint.
- Experience with HR system certifications and prior experience as a super user of HR systems is desirable.
What We Offer
- A fast-paced and entrepreneurial work environment, with opportunities for professional growth and development.
- Competitive compensation and benefits package, including health insurance and retirement plans.
- Flexible work arrangements, including remote work options and flexible hours.
- Opportunities for career advancement, with a focus on promoting from within.
- A fun and inclusive company culture, with regular social events and team-building activities.