Business Operations and Support Professional

3 days ago

Antipolo City, Calabarzon, Philippines beBeeOperations Full time $60,000 - $80,000

Job Title: Operations and Support Coordinator

Work Arrangement: Fully Remote, Flexible Hours

Job Type: Full-time, Employee

Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time

About the Role

We are seeking an organized and detail-oriented individual to join our team as an Operations and Support Coordinator. As a key member of our support team, you will play a crucial role in ensuring seamless onboarding experiences for new hires, managing candidate communications, and supporting the growth and development of our organization.

Key Responsibilities
  • Candidate Management:
    • Manage communications with candidates in the hiring pipeline, including answering questions and sending updates throughout the process.
  • Onboarding and Support:
  • Oversee the onboarding process for new hires, including sending offer letters, tracking signatures, coordinating start dates, provisioning accounts, scheduling onboarding events, and ensuring all onboarding tasks are completed.
Process Improvement:
  • Support the development and maintenance of systems and processes that streamline hiring and onboarding, such as applicant tracking and workflow improvements.
Team Collaboration:
  • Assist in tracking and analyzing team performance, flagging issues, and helping management address challenges.
Requirements

To be successful in this role, you will require:

  • Exceptional Communication Skills: Friendly, professional, and prompt in interactions with candidates, new hires, and internal stakeholders.
  • Strong Attention to Detail: Ability to manage multiple moving pieces without errors or dropped balls.
  • Problem-Solving Ability: Proactive approach to improving processes, streamlining workflows, and ensuring smooth operations.
  • Tech-Savviness: Ability to quickly learn tools like Google Suite, Slack, Notion, or similar platforms for communication and account provisioning.
  • Interpersonal Skills: Empathy and patience to support new hires and build rapport across the team.
What We Offer
  • Remote Work: Flexible work arrangement with fully remote options
  • Generous PTO: Ample paid time off to rest and recharge
  • Health Coverage: HMO coverage after 3 months
  • Direct Mentorship: Guidance from experienced professionals
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Opportunities to connect with professionals worldwide

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