Customer Care Advocate

About Our Health OrganizationMillions of adults in the United States face mental health challenges, with one-third lacking access to proper care. Opioid overdose is the leading cause of death for people under 50.We offer culturally competent behavioral healthcare and addiction treatment services. Our vision is to create a future where individuals with...

Virtual Nurse Advocate JobOur organization is seeking an experienced and skilled Virtual Nurse Advocate to join our team. As a key member, you will be responsible for evaluating and screening potential admissions to the facility.Evaluate patient admissions to determine the most suitable course of actionConduct utilization reviews to assess the...

Service Delivery Manager RoleThis is a key position within our organization that will focus on providing exceptional customer support and relationship management.The ideal candidate will have strong experience in IT services and customer relationship management, with the ability to act as the customer's advocate in their region. They will be responsible for...

Job OverviewThis role focuses on delivering exceptional customer experiences in e-commerce settings. The Customer Experience Advocate will be the primary point of contact for customers via email, Slack, and chat.The RoleKey responsibilities include:Providing timely and accurate responses to customer inquiries to ensure a best-in-class customer...

Customer Care Representative 2 – PerceptaPH-Calabarzon-CaintaDescriptionSummaryThe Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and...

Care Coordinator Job OpportunityThis is a full-time night shift role, ideal for nurses who are fluent in English and committed to making a difference in patients' lives.The Care Coordinator will be responsible for managing patient care plans, conducting telephonic outreach and/or in-person assessments, collaborating with healthcare professionals, educating...

Job OpportunityWe are seeking a highly skilled Customer Representative to join our team. This role requires excellent communication skills, problem-solving abilities, and attention to detail.Key Responsibilities:Process claims efficiently and effectively within set timeframes.Handle customer inquiries regarding claims status and policy coverage with a...

About the RoleWe are seeking a seasoned Care Provider Navigator to play a pivotal role in expanding our presence in the healthcare industry.Key Responsibilities:Care Coordination (80%)Serve as the first point of contact for patients and ensure a professional and welcoming experience.Collect, verify, and update patient information accurately while ensuring...

Job DescriptionAs a Patient Service Representative, you will be the first point of contact for patients and families seeking care in our practice. This role requires exceptional communication and interpersonal skills, as well as the ability to multitask and prioritize in a fast-paced environment.Key Responsibilities:Greet callers professionally and address...

Patient Care Coordinator RoleThis is a fully remote position, requiring overlapping EST working hours.The ideal candidate will have 2+ years of experience in customer service, healthcare support, or care coordination roles. A strong understanding of the healthcare system and patient care processes is essential.Key Responsibilities:Act as the main point of...