Patient Care Coordinator

1 day ago


Cainta, Calabarzon, Philippines beBeeCommunication Full time ₱263,887 - ₱427,622
Job Description

As a Patient Service Representative, you will be the first point of contact for patients and families seeking care in our practice. This role requires exceptional communication and interpersonal skills, as well as the ability to multitask and prioritize in a fast-paced environment.

Key Responsibilities:
  • Greet callers professionally and address patient needs promptly
  • Schedule primary care appointments, including annual exams, chronic care follow-ups, acute visits, and preventive screenings
  • Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status
  • Maintain and update patient records accurately in our electronic health record system
  • Assist with patient portal setup and troubleshooting
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery
  • Respond to patient inquiries regarding test results, referrals, and follow-up instructions in alignment with practice policies

This position is ideal for individuals who are highly organized, detail-oriented, and passionate about delivering excellent customer service.



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