Virtual Support Specialist
2 days ago
Job Overview
We are seeking a skilled Virtual Support Specialist to join our team. This role provides remote administrative and operational support, enabling on-site receptionists to focus on guest-facing activities.
Main Responsibilities:- Manage incoming reservation emails and online booking inquiries efficiently.
- Process bookings in the Property Management System (PMS) following established property procedures.
- Send booking confirmations and pre-arrival communications to guests promptly.
- Respond to basic guest queries via email or other communication platforms professionally.
- Assist with reconciling daily takings and financial transactions accurately.
Required Skills and Qualifications:
- Strong attention to detail and accuracy in all tasks.
- Excellent written communication skills for effective correspondence.
- Proactive and self-motivated individual able to work autonomously.
- Tech-savvy with confidence in using PMS, Microsoft Office, and email systems.
A Perfect Fit:
This role requires a motivated and organized professional who can manage multiple tasks efficiently. If you are proactive, tech-savvy, and enjoy working independently, we encourage you to apply for this exciting opportunity.
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