Healthcare Support Specialist

1 day ago

Marikina City, National Capital Region, Philippines beBeeMedical Full time $50,000 - $70,000
Job Title: Medical Admin Assistant

The role of a Medical Admin Assistant is pivotal in supporting healthcare providers and ensuring seamless operations within a medical office environment.

  • Key Responsibilities:
  • Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
  • Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
  • Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
  • Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with the billing department to resolve any discrepancies and ensure timely reimbursement.
  • Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
  • Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
  • Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
  • Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
  • Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.
Requirements
  • Proven experience in the healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Proficient in virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.
Benefits
  • HMO insurance.
  • Retirement Fund.
  • Paid US holidays.
  • Paid Vacation and Sick Leaves.

We offer a competitive starting rate paid in USD, allowing you to focus on delivering exceptional care to our patients while enjoying a stable financial foundation.

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