Healthcare Account Specialist
3 days ago
About Gratitude Philippines
We are a healthcare company that prioritizes the well-being of our patients and clients. Our team is dedicated to providing exceptional customer service and support.
Job Overview
We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our clients.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide excellent customer service and support to our clients
- Work collaboratively with our team to achieve sales targets and improve customer satisfaction
- Maintain accurate records and reports to track customer interactions and sales performance
- Develop and implement effective strategies to improve customer engagement and retention
Requirements:
To succeed in this role, you must have:
Education: A degree in any field and at least 2 years of relevant work experience or a graduate with relevant experience
Skillset: Excellent communication and interpersonal skills, good analytical skills, knowledge of MS Office and internet browsing
Work Schedule: Willingness to work in shifting schedules, weekends, and holidays
Compensation Package: PHP 15,000 basic salary, PHP 1,000 allowance, PHP 4,000 account premium, and 20% night differential
Why Join Us?
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
Estimated Salary Range: PHP 24,800 - PHP 34,800 per month
Note: The estimated salary range is based on market research and may vary depending on individual qualifications and experience.
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