IT Service Desk Director

Job DescriptionWe are seeking a highly skilled and experienced Help Desk Operations Director to lead our technical service management team. The successful candidate will be responsible for ensuring the highest levels of service quality, efficiency, and customer satisfaction.Key Responsibilities:To manage the help desk staff to ensure consistent and...

Join our MSP Company | Talent Sourcing Specialist at IT BY DESIGN | Technical RecruiterAbout the role: This will be a full work on-site set up in BGC, Taguig Philippines. We are not hiring for a remote set up as of this moment.Work Setup: Full work on-siteSchedule: 8:00 AM to 5:00 AM ESTWe are looking for a talented Global IT Service Desk Analyst to join our...

We're seeking a highly skilled Mid-Level IT Service Desk Expert to join our team at IT BY DESIGN in the Philippines. In this full-time, on-site position, you'll be responsible for providing end-user support, resolving technical issues, and handling network, desktop, and printer troubleshooting.To succeed in this role, you'll need 2-3 years of experience in...

Tata Consultancy Services is seeking a highly experienced Technical Support Director to lead our IT IS/Service Desk team.About the CompanyTCS has been a leader in IT services for decades, with a strong commitment to innovation and customer satisfaction.Job DescriptionDevelop and implement effective strategies for IT IS/Service Desk operations, ensuring...

We're seeking a skilled Technical Help Desk Analyst to join our team at IT BY DESIGN in Taguig City. This is a full-time, on-site position that requires exceptional technical skills and excellent customer service abilities.The ideal candidate will have 2-3 years of experience in IT support, service desk, or help desk roles, as well as active directory and...

The RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for the first line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the Service Desk team. The manager works closely with other support functions and business leaders to ensure that...

At IT BY DESIGN, we're looking for a talented Global IT Service Desk Analyst to join our team in Bonifacio Global City. As a full-time, on-site IT support specialist, you'll provide high-quality end-user support and resolve technical issues for our global clients.We require an experienced professional with 2-3 years of IT support experience, active directory...

URGENT HIRINGIT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE- Location: BGC, Taguig (Hybrid, 12 days onsite per month)-Schedule: Shifting / Night Shift-Salary: 25,000 gross-Start Date: March 17, 2025 QUALIFICATIONS:-Open for Undergrads, Vocational, Diploma, or Bachelor's Degree-6 months to 1 year experience in Service Desk or TSR-Must have background that...

Job Responsibilities:Analyze processes, documentation, and workflows through interviews with staff performing security and human resource related duties, develop gap analysis and identify and prioritize process improvements based on current risk of components adding professional insight.Effectively managing, developing, and training the service desk...

HCLTech is looking for a highly skilled and experienced IT Service Desk Expert to join their team in National Capital Region, Philippines.About the RoleThis is an exciting opportunity for a technical professional to work with a leading IT services company, providing world-class support to clients. The successful candidate will be responsible for managing IT...

HCLTech Taguig, National Capital Region, PhilippinesService Desk AnalystGet AI-powered advice on this job and more exclusive features.Minimum Requirements:At least 1 year work experience as Service Desk / CSR / TSRGood communication skillsSalary Range:Up to 32k packageJob Responsibilities:Open, log, prioritize, assign, and close tickets logged in the IT...

Respond to or resolve IT system problems.Aim for first-call resolution and escalate to second-line support for unresolved issues at theservice desk level. Provide follow-up feedback to ensure complete resolution.IT Equipment Problem SolvingCoordinate the service desk's unified scheduling andtransfer the issue to the appropriate maintenance personnel based on...

IT Service Desk | Up to 40K Salary Package | Virtual ProcessNezda Technologies Inc.On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, Employee of the Month Award, Employee Recognition Program, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, Life Insurance,...

Join us at IT BY DESIGN in the Philippines and become part of our talented team as a Global IT Service Desk Analyst. In this full-time, on-site role, you'll be responsible for providing end-user support, resolving technical issues, and handling network, desktop, and printer troubleshooting.To succeed in this position, you'll need 2-3 years of experience in...

Job SummaryWe are seeking an experienced Service Desk Manager to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and extensive experience in service desk management.Main Responsibilities:Lead the service desk team to achieve service quality and customer satisfaction goals.Develop and implement service...

We are seeking an experienced IT Support Manager to join our team at IQVIA Argentina. As a key member of our Service Desk, you will be responsible for providing first-line support to our employees, resolving software, hardware, and networking issues. Key Requirements Bachelor's degree preferred.5-6 years of experience in Service Desk or Information...

Job OverviewHCLTech is seeking an experienced IT Service Desk Lead to join our team. The successful candidate will be responsible for managing our first line technical service desk, responding to end-user incidents and queries via email and phone.The ideal candidate will have a strong background in ITIL, excellent communication skills, and the ability to...

**Company Overview**Nityo Infotech is a leading provider of IT services, committed to delivering exceptional quality and value to our customers. Our team is passionate about innovation and excellence, and we are seeking a talented IT Service Desk Representative to join our ranks.**Job Description:**We are looking for a highly motivated and organized...

Nityo Infotech Services Philippines is hiring an IT Service Desk Specialist to support our growing operations. The successful candidate will have a strong background in IT and service desk experience, preferably with a Telco or Network background. We value candidates with excellent communication skills and the ability to work in a dynamic environment.The...

HCLTech Taguig, National Capital Region, PhilippinesService Desk LeadHCLTech Taguig, National Capital Region, PhilippinesResponsibilities:Managing first line technical service desk to respond to end user incidents and queries via email and phone.Route problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and...