Medical Administrative Support Specialist
4 days ago
The Medical Administrative Support Specialist plays a vital role in ensuring the smooth operation of healthcare services. This position is responsible for managing patient intake, administrative support, and healthcare coordination.
Key Responsibilities- Patient Intake Management: Collect and verify patient demographic and insurance information, ensuring accurate data entry and management of patient records in Electronic Health Record (EHR) systems.
- Appointment Scheduling: Coordinate and schedule patient appointments with healthcare providers, utilizing strong organizational and multitasking skills to ensure seamless communication between patients, providers, and insurance representatives.
- Medical Record Handling: Ensure accurate data entry and management of patient records in EHR systems, maintaining confidentiality and adhering to healthcare privacy regulations.
- Insurance Verification: Assist in checking coverage and eligibility for medical procedures, leveraging knowledge of medical terminology and insurance processes.
- Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy, and facilitating communication between patients and healthcare providers.
- Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations, ensuring that patients receive comprehensive care.
- Coordination with Healthcare Providers: Facilitate communication between patients, providers, and insurance representatives, ensuring timely and effective care.
- HIPAA Compliance: Maintain confidentiality and adhere to healthcare privacy regulations, protecting sensitive patient information.
- Administrative Support: Provide support with medical billing, claims processing, and other administrative duties as needed, utilizing proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software.
- Experience in medical administrative support or patient intake coordination.
- Familiarity with EHR systems such as Epic, Cerner, or eClinicalWorks.
- Knowledge of medical terminology and insurance processes.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to handle sensitive patient information with discretion and professionalism.
- Proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software.
This role offers a unique opportunity to make a meaningful impact in the healthcare industry, working closely with patients, providers, and insurance representatives to deliver exceptional care.
OthersWe are seeking a highly skilled and dedicated individual to join our team as a Medical Administrative Support Specialist. If you are passionate about delivering high-quality patient care and possess excellent communication and organizational skills, we encourage you to apply.
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