Administrative Healthcare Support Specialist

1 day ago


Lipa City, Calabarzon, Philippines beBeeVirtual Full time $40,000 - $60,000
Job Summary

We are seeking a detail-oriented Medical Virtual Assistant to provide administrative support to our client's physical therapy practice in California. In this role, you will confirm patient appointments and manage calendars with precision.

Main Responsibilities
  • Confirm patient appointments and manage schedules with attention to detail.
  • Handle patient inquiries via phone and email, ensuring exceptional communication and empathy.
  • Maintain accurate and confidential patient records, adhering to HIPAA guidelines.
  • Coordinate daily schedules with medical staff to optimize patient care and therapist efficiency.
  • Ensure patient privacy and confidentiality at all times.
Daily Tasks
  • Reschedule appointments efficiently to accommodate patient needs.
  • Manage referrals from other healthcare providers and verify insurance coverage.
  • Liaise with insurance providers to clarify coverage details and resolve issues.
  • Coordinate therapist schedules and manage patient appointments seamlessly.
  • Send appointment reminders and respond to patient inquiries promptly.
Requirements
  • Proven experience as a Medical Assistant or similar role in a healthcare setting.
  • Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems.
  • Excellent communication and interpersonal skills with a patient-centric approach.
  • Organizational skills and ability to manage multiple tasks with precision.
Benefits

This role offers an opportunity to work in a dynamic environment with a focus on delivering high-quality patient care. You will have the chance to develop your skills and expertise while working with a talented team of professionals.

About Us

We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are passionate about delivering exceptional patient care and have a strong commitment to quality, we encourage you to apply for this role.



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