Senior Technical Excellence Lead

2 days ago

Manila, National Capital Region, Philippines beBeeServicing Full time ₱1,800,000 - ₱2,500,000
Servicing Excellence: A Senior Technical Role

A high-impact opportunity for a senior technical professional to join our SaaS Operations team, delivering exceptional services to clients.

Key Responsibilities
  • Main point of contact for clients regarding production support and maintaining relationships.
  • Analyzing problems independently to provide timely solutions within agreed service level agreements.
  • Advising users on configuration maintenance and enhancement, ensuring optimal usage of SimCorp services.
  • Collaborating with global professionals to share knowledge and ensure efficient solutions.
  • Working flexible hours, including weekends and public holidays.
Prioritised Skills
  • Extensive experience in SQL, Business Intelligence, and Data Warehousing tools.
  • Minimum 5-7 years' experience in asset management or related fields.
  • Knowledge of front-to-back investment management solutions.
  • Multitasking, proactive, service-minded, and result-oriented.
About This Opportunity

This role requires a professional who can thrive in a fast-paced environment, prioritizing multiple tasks and driving problem-solving. If you are passionate about servicing excellence and have a strong background in technical roles, this could be the ideal position for you.

What We Offer

We provide a hybrid working arrangement and competitive benefit package. Our priority is to create an environment where employees can grow and succeed. We value diversity, equal opportunities, and strive to create an inclusive workplace culture.

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