Senior Operational Excellence Lead

4 hours ago

Manila, National Capital Region, Philippines beBeeRiskManagement Full time $1,500,000 - $2,000,000

Job Opportunity:

The Senior Assistant Vice President-Risk Management-Operational Risk is a high-level position that requires strong leadership and management skills. The successful candidate will be responsible for overseeing the operational functions of the business unit, ensuring efficiency, profitability, and compliance with company standards.

This role drives operational excellence, manages large teams and leaders, optimizes processes, and partners with senior executives to deliver on organizational goals.

Key Responsibilities
  • Strategic Leadership & Execution

    Partner with executive leadership to define, align, and execute business strategies. Translate company goals into operational roadmaps with clear KPIs and accountability structures.

  • Operational Management & Performance

    Oversee day-to-day operations across multiple functions, regions, or accounts. Ensure delivery of client and business commitments (SLAs, KPIs). Implement best-in-class practices for efficiency, quality, and scalability.

  • Financial & Business Accountability

    Develop and manage budgets, forecasts, and cost-optimization strategies. Drive revenue growth opportunities through operational excellence and client partnership.

  • Client & Stakeholder Management

    Act as a senior point of contact for key clients, building trust and long-term partnerships. Collaborate with cross-functional leaders to deliver integrated solutions.

  • People Leadership & Talent Development

    Lead large teams of senior managers, directors, and their organizations. Build a strong leadership pipeline by coaching and mentoring future leaders.

  • Transformation, Innovation & Digital Enablement

    Champion process improvement, automation, and digital tools to drive efficiency. Leverage data analytics for decision-making and performance optimization.

Qualifications & Requirements

  • Bachelor's degree in Business, Management, Operations, or related field (Master's preferred).

  • 12-18+ years of progressive experience in operations, including leadership of large teams.

  • Proven track record of delivering results in a senior leadership capacity (Director, AVP, VP).

  • Strong financial acumen with P&L ownership experience.

  • Exceptional stakeholder management, negotiation, and influencing skills.

  • Experience in large-scale transformation, process optimization, and digital operations.

  • Excellent communication, problem-solving, and decision-making abilities.

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