Healthcare Support Specialist

21 hours ago

Cavite City, Calabarzon, Philippines beBeeCare Full time ₱1,200,000 - ₱1,500,000
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team. In this role, you will be responsible for managing the front office workflow, ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.

As a Patient Care Coordinator, you will have the opportunity to work in a collaborative and supportive environment where we value professionalism, empathy, and reliability in every patient interaction.

This is an exciting opportunity to make a direct impact on patient experience and satisfaction while working in a dynamic and mission-driven environment.

About the Role
  • Answer phone calls, emails, and SMS patient inquiries
  • Schedule and confirm appointments, follow-ups, and referrals
  • Process intake forms and maintain patient records in EMR
  • Verify insurance and coordinate with billing staff as needed
  • Provide polite and professional customer service to patients
  • Support front desk workflow, including reminders, forms, and general inquiries
  • Collaborate with in-person staff to ensure smooth operations
Requirements
  • 1+ year experience in healthcare administration, receptionist, or virtual assistant role
  • Familiarity with U.S. insurance verification workflows preferred
  • Strong communication and organizational skills
  • Fluent spoken and written English
  • Comfortable working U.S. business hours (Pacific Time)
Benefits
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • Work in a dynamic and supportive team environment
What We Offer
  • A collaborative and compassionate team culture
  • Mission-driven environment focused on patient care
  • Opportunity to support a community-focused physical therapy practice

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