Customer Service Representative
2 weeks ago
**Job Title: Customer Service Representative**
We are seeking a highly skilled and customer-focused individual to join our organization as a Customer Service Representative. As a key member of our support team, you will play a vital role in ensuring that our clients receive exceptional service.
Key Responsibilities:
- Process claims efficiently and effectively within set timeframes.
- Communicate with customers regarding claims status and policy coverage.
- Collect and file accurate documentation in the system.
- Collaborate with internal teams to resolve claims efficiently.
- Maintain compliance with regulatory requirements.
Requirements:
- 0-2 years of experience in a customer-facing role.
- Exceptional verbal and written communication skills.
- Ability to troubleshoot issues and work effectively under pressure.
- Strong accuracy, organizational, and time-management skills.
- Proficiency in using computer systems and CRM software.
About Us:
Our organization values diversity and talent, and fosters an inclusive culture that embraces individuals of all backgrounds. Our commitment to excellence is reflected in our people-first approach to business. We strive to deliver exceptional results through collaborative efforts and innovative solutions.
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