Technical Support Specialist

4 weeks ago


Taguig, National Capital Region, Philippines Visage Executive Search Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Visage Executive Search. The ideal candidate will have experience in computer hardware and software, as well as a strong background in ISP (Internet Service Provider) services.

Key Responsibilities

* Provide technical support to customers via phone, email, and remote desktop tools
* Troubleshoot hardware and software issues, including computer hardware and software
* Utilize CRM tools such as Salesforce, Citrix, Zendesk, and ServiceNow to manage customer interactions
* Collaborate with internal teams to resolve complex technical issues

Requirements

* 1 year of experience in a technical support role
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

* Competitive salary range of 26.5k - 31k
* 18% night differential
* 1 free dependent after 6 months
* Training and nesting opportunities

Apply Now

Interested candidates should submit their resume and cover letter to [insert contact information].

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