Administrative Team Member

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱23,040 - ₱48,384
Job Overview

We seek a highly skilled and experienced support professional to join our logistics team. The ideal candidate possesses excellent customer service, CRM management, and lead follow-up skills.

Key Responsibilities:
  • Customer Service: Handle phone calls with professionalism and address client inquiries.
  • CRM Management: Manage leads by updating statuses, tagging appropriately, and sending email campaigns or follow-ups.
  • Email Follow-Ups: Draft and send timely, professional email responses to clients and leads.
  • Lead Coordination: Track and nurture leads through the pipeline to ensure no opportunities are missed.
  • Research: Conduct research on industry-related information to support client needs and business operations.
  • Reporting: Maintain accurate records and provide updates on lead activity, customer interactions, and pipeline progress.
Requirements:
  • Experience in customer service, sales coordination, or CRM management.
  • Strong knowledge of HubSpot CRM or similar platforms.
  • Excellent communication skills with a customer-first attitude.
  • Strong organizational and multitasking skills.
  • Ability to research, analyze, and present information clearly.
  • Highly detail-oriented with strong follow-up skills.


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