
Remote Customer Support Representative
2 weeks ago
We are looking for Customer Service representatives to join our team.
As a customer service representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.
You will be the face of our company, providing exceptional customer service and ensuring that every interaction is positive and memorable.
Key Responsibilities:- Respond to customer inquiries via email, chat, phone, and social media
- Resolve customer complaints in a timely and professional manner
- Provide product information and make recommendations to customers
- Collaborate with other team members to achieve business objectives
- High school diploma or equivalent required
- 12+ months of contact center experience preferred
- Ability to speak, read, and write in both English and Spanish
- Familiarity with CRM systems and practices
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment
- Available to work varied shifts including nights and weekends
- Competitive compensation package
- Career development training and opportunities for advancement
- A fun and dynamic work environment
- Opportunities for growth and professional development
We are a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about customer service and committed to making a positive impact on our customers' lives.
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