Workforce Operations Manager

4 weeks ago


Olongapo City, Central Luzon, Philippines EHUMAN RESOURCE SERVICES Full time
Job Title: Workforce Manager

We are seeking a dedicated Workforce Manager to oversee and optimize our workforce operations. Responsibilities include tracking labor time using daily, weekly, and monthly measurements to ensure efficient staffing levels and scheduling. The ideal candidate will have strong analytical skills to identify trends and make data-driven decisions to enhance productivity and employee satisfaction. Additionally, the Workforce Manager will collaborate with department managers to forecast staffing needs and implement strategies to meet business objectives. Excellent communication and leadership skills are essential to effectively manage and motivate the workforce.

Key Responsibilities:

Track labor time using daily, weekly, and monthly measurements
Ensure efficient staffing levels and scheduling
Collaborate with department managers to forecast staffing needs
Implement strategies to meet business objectives

Requirements:

Strong analytical skills to identify trends and make data-driven decisions
Excellent communication and leadership skills
Experience with workforce optimization software is a plus
Computer proficient
Bachelor's degree in a business-related field or equivalent experience

  • Olongapo City, Central Luzon, Philippines EHUMAN RESOURCE SERVICES Full time

    Job Title: Workforce ManagerWe are seeking a highly skilled Workforce Manager to lead our workforce operations and drive efficiency. The ideal candidate will have a strong analytical mindset and excellent communication skills to effectively manage and motivate the workforce.Key Responsibilities:Track labor time using daily, weekly, and monthly measurements...


  • Olongapo City, Central Luzon, Philippines EHUMAN RESOURCE SERVICES Full time

    Job Title: Workforce ManagerWe are seeking a highly skilled Workforce Manager to lead our workforce operations and drive efficiency in our staffing levels and scheduling.Key Responsibilities:Track labor time using daily, weekly, and monthly measurements to ensure optimal staffing levels.Collaborate with department managers to forecast staffing needs and...


  • Olongapo City, Central Luzon, Philippines EHUMAN RESOURCE SERVICES Full time

    Job Title: Workforce ManagerWe are seeking a highly skilled Workforce Manager to lead our workforce operations and drive efficiency. The ideal candidate will have a strong analytical mindset and excellent communication skills to effectively manage and motivate the workforce.Key Responsibilities:Track labor time using daily, weekly, and monthly measurements...


  • Olongapo City, Central Luzon, Philippines EHUMAN RESOURCE SERVICES Full time

    Job DescriptionWe are seeking a dedicated Workforce Manager to oversee and optimize our workforce operations. The ideal candidate will have strong analytical skills to identify trends and make data-driven decisions to enhance productivity and employee satisfaction.Key Responsibilities:Track labor time using daily, weekly, and monthly measurements to ensure...


  • Cebu City, Central Visayas, Philippines VCC Link Inc. Full time

    Key ResponsibilitiesWe are seeking a highly skilled Workforce Scheduler to join our team at VCC Link Inc.Key Requirements:Minimum of 3+ years of experience in Workforce Management (WFM) with a strong background in Real-Time Analytics (RTA) and Scheduling.Working knowledge of WFM Scheduling tools, including IEX and Verint.Able to work on-site and adapt to...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Workforce Management SpecialistAt Neksjob, we are seeking a highly skilled Workforce Management Specialist to join our team. As a key member of our workforce management team, you will be responsible for providing critical support to our Intraday Analysts and Operations teams.Key Responsibilities:Act as the first point of escalation for Intraday...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Workforce Management Executive **Job Summary:** We are seeking a highly skilled Workforce Management Executive to join our team at TASQ Staffing Solutions. The ideal candidate will have a strong background in workforce management, with a minimum of 2-4 years of experience in a similar role. **Key Responsibilities:** * Develop and implement effective...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job DescriptionTASQ Staffing Solutions seeks a skilled Workforce Management Executive to join our team.About the RoleWe are looking for a highly experienced professional with expertise in workforce management, including rotational schedules and service adherence models. The ideal candidate will have a strong background in WFM tools and excellent Excel...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Workforce Management ExecutiveWe are seeking a highly skilled Workforce Management Executive to join our team at TASQ Staffing Solutions.Key Responsibilities:Develop and implement workforce management strategies to optimize service delivery and improve operational efficiency.Collaborate with cross-functional teams to analyze workforce data and identify areas...


  • Cebu City, Central Visayas, Philippines VCC Link Inc. Full time

    VCC Link Inc. is seeking a highly skilled Workforce Management professional to join our team in Cebu City. The ideal candidate will have 2-5 years of experience in Workforce Management and be knowledgeable with different WFM tools such as IEX, Verint, and CXOne. Key Responsibilities:* Manage workforce operations with accuracy and efficiency* Utilize WFM...


  • Cebu City, Central Visayas, Philippines VCC Link Inc. Full time

    Workforce Management OpportunityWe are seeking a highly skilled Workforce Management professional to join our team at VCC Link Inc.Key Responsibilities:Manage and optimize workforce schedules to meet business needsDevelop and implement process improvements to increase efficiency and productivityCollaborate with cross-functional teams to ensure seamless...


  • Cebu City, Central Visayas, Philippines VCC Link Inc. Full time

    Workforce Management OpportunityWe are seeking a highly skilled Workforce Management professional to join our team at VCC Link Inc.Key Responsibilities:Manage and optimize workforce schedules to meet business needsDevelop and implement effective WFM strategies and processesCollaborate with cross-functional teams to ensure seamless operationsStay up-to-date...


  • Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

    Job Summary:We are seeking a highly skilled Scheduling and Resource Planning Expert to join our team at QUESS PHILIPPINES CORPORATION. As a key member of our operations team, you will be responsible for managing our workforce and ensuring seamless scheduling and resource allocation.Key Responsibilities:Develop and implement effective scheduling strategies to...


  • Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

    **Company Overview:**We are Quess Philippines Corporation, a leading business process management company dedicated to delivering exceptional services.Salary: PHP 600,000 - 800,000 per annum (negotiable based on experience)Job Description:We seek an experienced Workforce Management Coordinator to join our team. The ideal candidate will have a strong...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Workforce Management Analyst Job DescriptionKey Responsibilities:Conduct organizational studies and evaluations to identify areas for improvement and develop strategic solutions.Design and implement systems and procedures to enhance operational efficiency and effectiveness.Collaborate with management to prepare operations and procedures manuals.Develop and...


  • Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Full time

    Job Responsibilities:Oversee Real-Time OperationsEnsure operational and client goals are met by overseeing all real-time workforce management activities.Reporting and AnalysisImplement analysis and reporting via workforce management tools available.Reporting and CommunicationPrepare daily/weekly/monthly reports and distribute them to the leadership and...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job Summary: As a Workforce Management (WFM) specialist at Neksjob Corporation, you will play a crucial role in ensuring the smooth operation of our real-time action teams. Your primary responsibility will be to act as the first level of escalation for any issues arising from misses in Service Level (SL) or challenges with operations in executing real-time...


  • Olongapo City, Central Luzon, Philippines Subic Drydock Corporation Full time

    Job Title: Mechanical Operations ManagerThe Mechanical Operations Manager at Subic Drydock Corporation plays a vital role in ensuring the smooth operation of mechanical activities within our production department. Reporting to the Production Manager, this key position is responsible for planning, scheduling, and implementing resource allocation for...


  • Cebu City, Central Visayas, Philippines VCC Link Inc. Full time

    Workforce SchedulerAbout the Role:We are seeking a highly skilled Workforce Scheduler to join our team at VCC Link Inc.The ideal candidate will have a minimum of 3+ years of WFM experience with RTA and Scheduling.Working knowledge of WFM Scheduling tools (IEX, Verint, etc) is essential.Amenable to work onsite and adapt to night shift schedules.Key...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Workforce Management Specialist to join our team at Neksjob Corporation. The ideal candidate will have a strong background in workforce management, with a focus on intraday analysis and operations.Key ResponsibilitiesAct as the first point of escalation for Intraday Analysts in terms of misses in...