
Healthcare Administrative Professional
1 week ago
We are seeking a detail-oriented administrative professional to provide support in our healthcare environment. The ideal candidate will have previous experience as an administrative assistant or in a related role.
Responsibilities
- Manage company email inboxes, ensuring timely responses and follow-ups.
- Handle intake calls from patients, families, and referral sources with professionalism and empathy.
- Assist with insurance verification, prior authorizations, and documentation support.
- Coordinate and process referrals from hospitals, clinics, and case managers.
- Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
- Maintain accurate records and documentation within our CRM system and Alora (EMR software).
- Support the home health team with scheduling, data entry, and administrative tasks as needed.
Required Skills
- Previous experience as an administrative assistant or in a healthcare-related role.
- Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
- Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software).
- Strong organizational skills with excellent attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and work independently in a remote setting.
Benefits
This role offers the opportunity to work remotely and be part of a dynamic team.
About the Role
The virtual assistant will be responsible for providing administrative support to our team. This includes managing email inboxes, handling intake calls, and assisting with insurance verification.
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