
Virtual Assistant
1 week ago
We are seeking a highly organized and detail-oriented Executive/ Medical Administrative Assistant to join our team. The ideal candidate will provide exceptional administrative support, manage multiple priorities, and work effectively in a fast-paced environment.
About the RoleThis is a dynamic opportunity for an experienced professional to blend executive-level support with medical administrative functions. The successful candidate will be responsible for providing high-quality assistance to the leadership team, ensuring seamless execution of priorities, and maintaining accurate records.
Key Responsibilities- Executive Support:
- Provide administrative support to the leadership team.
- Prepare documents, reports, and correspondence.
- Assist with scheduling, email management, and task tracking.
- Extract, input, and manage data/KPIs for executive review.
- Coordinate with leadership to ensure smooth execution of priorities.
- Medical Administrative Support:
- Verify patient insurance coverage and obtain pre-authorizations for procedures.
- Update and maintain patient files with insurance and clinical information.
- Track the status of insurance claims and liaise with providers to resolve issues.
- Respond to patient inquiries and FAQs.
- Send appointment reminders and assist with scheduling support tasks.
- Prepare and process basic reports, ensuring accuracy of records.
- Maintain electronic medical records (Net Health/Therapy Source).
- Collaboration & Workflow:
- Work closely with the Vice President of Operations and leadership team.
- Ensure data accuracy and reporting reliability to reduce human error.
- Support executives in both administrative and strategic tasks.
- Communicate clearly and effectively with internal teams and external partners.
- Proven experience as an Executive Assistant, Medical Administrative Assistant, or similar role.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency with key platforms, including EMR/Billing: Net Health (Therapy Source), Payroll: Gusto, CRM: InfusionSoft, Data/Reporting: Mastertech or Tableau, Microsoft Office, Google Sheets/Drive, Insurance portals (e.g., Availity).
- Ability to manage multiple priorities, work independently, and meet deadlines.
- Experience in healthcare or physical therapy administration preferred.
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
We strive to deliver exceptional outcomes, patient experiences, and employee satisfaction. Our vision is to be the premier provider of physical therapy services, known for outstanding care, integrity, and commitment to our communities.
We emphasize six core values: Responsibility, Communication, Team Player, Professionalism, Positivity, and Integrity. This is a fast-paced, patient-focused practice, and we seek an assistant who can blend executive-level support with medical administrative functions to keep the team running smoothly.
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