Patient Support Specialist

2 days ago

Paranaque City, Calabarzon, Philippines beBeeRepresentative Full time $50,000 - $80,000
Job Description

This role involves supporting patients at the beginning of their care journey by playing a vital part in the team.

You will be responsible for processing new patient referrals, verifying insurance eligibility, and coordinating with patients, providers, and internal teams via various communication channels.

About the Role

This is a remote, contractor position where you will have the opportunity to make a meaningful impact on families in need.

As a member of our team, you will be expected to possess strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes.

  • Process new patient referrals and ensure all documentation is accurate and complete
  • Verify insurance eligibility and keep referral logs updated
  • Upload, track, and organize medical documents in the system
  • Coordinate with patients, providers, and internal teams via phone, chat, and email
Requirements

To succeed in this role, you will need:

  • 2+ years of experience in insurance verification and authorization
  • Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
  • Excellent attention to detail, organization, and time management skills
  • Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
  • Professional communication skills and the ability to remain calm under pressure
Benefits

We offer a competitive salary commensurate with experience, opportunities for professional development and growth, and a dynamic and supportive team environment.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Administrative

Industries: Hospitals and Healthcare

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