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Help Desk Professional with English Language Skills

1 week ago

Manila, National Capital Region, Philippines Alphanumeric Systems Canada Ltd Full time

Join Our Team:

Alphanumeric Systems Canada Ltd is a leading company in the field of clinical support, and we are currently seeking a skilled Clinical Support Specialist to join our team.

The successful candidate will work from home in the Philippines, providing level one technical support to clinical clienteles via inbound calls, emails, and tickets.

The role involves utilizing defined procedures for responding to customer calls, maintaining records of all calls from customers, and escalating issues to the appropriate department and personnel.

The candidate must have legal documentation to work in the Philippines, experience in Customer Service, IT Support, Technical Support, or related fields, and be fluent in English.

Salary and Benefits:

  • Gross monthly salary of Php33,500.00.
  • Internet bill reimbursement.
  • Private health insurance.
  • Full training provided and dozens of E-Learning courses available.
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