Customer Support Expert for Dynamic Client Interactions
18 hours ago
XtendOps Philippines is seeking a highly skilled Senior Frontline Support Representative to provide exceptional customer support. This role involves delivering top-notch service, addressing client queries, and ensuring overall satisfaction.
Compensation DetailsThe starting hourly compensation for this position is $3.50+. This amount may vary based on location and experience.
Responsibilities- Provide timely and effective solutions to client issues via various channels (inbound/outbound calls, live chat, and email).
- Maintain strong communication skills and adopt a customer-centric approach to ensure high levels of client satisfaction.
- Work onsite, collaborating with the team to achieve shared goals.
- A minimum of 1 year of blended experience in BPO environments, encompassing inbound, outbound, live chat, and email support.
- Demonstrated ability to build rapport with clients through excellent communication skills and a customer-focused mindset.
XtendOps is a dynamic organization that values its employees and strives to create an environment where they can grow professionally. If you possess a passion for delivering outstanding customer support and meet the necessary qualifications, we encourage you to apply.
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