Client Service Team Lead

5 days ago


Davao City, Davao, Philippines JobsAvenuePH Full time
Job Description

As a Client Service Team Lead at JobsAvenuePH, you will play a pivotal role in enhancing daily objectives within the production team. Your analytical skills will be crucial in examining information databases, historical data, and real-time information to create actionable recommendations.

In this position, you will be responsible for monitoring and maintaining inbound service level goals, department expectations, and employee adherence. Additionally, you will provide ad-hoc reporting as needed to showcase adherence to scheduled events within the site.

You will collaborate with other Workforce Teams to make schedule recommendations regarding out-of-seat activity, VTO, and overtime. This role requires strong communication and collaboration skills to work effectively with various teams.

The ideal candidate will have excellent analytical and problem-solving skills, with the ability to analyze complex data and provide insightful recommendations. If you are a detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


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