Customer Support and Service Delivery Manager

About the RoleThis position requires a highly organized individual with excellent leadership skills to manage a team of IT Technical Support professionals.Main DutiesSupervise the daily activities of the team, ensuring tasks are completed efficiently and effectively.Develop and implement strategies to improve service delivery and customer...

Job Description:Job Function: Customer Service and Information TechnologyThis is a full-time position that requires a high level of technical expertise and customer service skills. The ideal candidate will have a strong background in IT service management and be able to communicate effectively with customers and internal stakeholders.Main...

Role SummaryThe successful candidate will be accountable for leading the Service Desk team in delivering high-quality services to our clients. This includes managing service delivery, coaching and developing team members, and ensuring adherence to established processes and procedures.Main ResponsibilitiesProvide leadership and guidance to the Service Desk...

We are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction. The role involves managing...

About this OpportunityWe are looking for a highly skilled professional to lead our team of Field Engineers and ensure the successful delivery of services to our clients.Main ResponsibilitiesImplementing customer contract requirements, defining, planning, tracking, and managing assigned projects successfully with support from Global Manager, Service...

As a Service Delivery Manager, you will be responsible for managing our team of Field Engineers and ensuring the successful delivery of services to our clients.Contact us directly if you have any questions about this open job position.Responsibilities:Have primary responsibility for implementing requirements of the customer contract, defining, planning,...

Direct message the job poster from HemmersbachRole:As a Service Delivery Manager, you will be responsible for managing our team of Field Engineers and ensuring the successful delivery of services to our clients. The ideal candidate will have experience in managing a field engineering team on a nationwide level, strong technical skills, and excellent...

QUALIFICATIONSCollege or University Graduate of any course.ITIL / Agile (Any) Certified.Hands-on experience with software developmentExcellent communication skillsProblem-solving aptitudeExperience in leading a team and stakeholder management.PMP / Prince 2 Certified / MBATechnology or Practice Advocate (Gen AI, RPA, Delivery Excellence, Data Analytics,...

Job Title">Project Delivery Manager - Mechanical Systems">Description">Likas Yaman Service Corporation seeks a seasoned Project Delivery Manager to oversee the successful completion of our mechanical system design projects.">Responsibilities">">Plan, coordinate, and execute project timelines, resources, and budgets.">Ensure timely delivery of high-quality...

Role Overview:The Service Delivery Support Associate position at AXA Philippines offers a unique opportunity to make a meaningful contribution to our organization's success. As a key member of our operations team, you will be responsible for providing exceptional support to our customers, ensuring seamless interactions with our Health Insurance System.Main...

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.As a Service Delivery Manager, you will be responsible for overseeing the delivery of IT services that support our retail operations. You will leverage ITIL best practices to ensure that services are delivered efficiently and...

VISEO ASIA Manila, National Capital Region, PhilippinesService Delivery ManagerThe Service Delivery Manager will lead our delivery center in Manila. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee...

Job Description - Manager, Service Delivery (0418B)Manager, Service DeliveryBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working onsite in Araneta Cubao, Quezon City & Dumaguete City, Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat...

JOB ROLE AND RESPONSIBILITIES:Participates in capability presentations, requirements gathering, and proposal preparations for any RF I / RFP / RFQs.Develops required KPIs of project and/or resources and ensures that those KPIs are consistently met and reported to the client.Owns coordination of technical activities with own engineering teams and client...

Role Summary">The Service Delivery Manager will be responsible for leading our IT service delivery team, ensuring that incidents and problems are resolved in a timely and effective manner. This role requires a strong leader who can motivate and direct a team to achieve exceptional results.">Key Accountabilities:Lead and coordinate the response to major...

The service delivery manager will be responsible for overseeing the delivery of IT services for the in-scope applications that are being used in AIA PH's operations.Roles and Responsibilities:Monitor and manage team's performanceManage BU's escalations and ensure all production environments are up and running normallyMonitor production issues and ensure all...

AIA Digital+ Philippines is seeking a skilled Service Delivery Expert to join our team in ensuring the seamless delivery of operational services. As a key member of Group Cloud Operations, you will play a vital role in driving continuous service improvement and ensuring high customer satisfaction.Key responsibilities include:Managing service delivery...

Job Summary:We are looking for an experienced Service Delivery Manager to oversee the delivery of high-quality services to our clients at IT by Design Philippines Inc. The successful candidate will have a strong understanding of IT service management principles and practices.The Service Delivery Manager will be responsible for leading a team of system...

Job SummaryWe are seeking a highly skilled IT professional to join our team as a Service Desk Team Lead. This is a mid-senior level position that requires a seasoned IT professional to lead a team of remote support analysts and drive continuous improvement in our service delivery.Main Responsibilities:Oversee a team of remote support analysts to deliver...

Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Delivery Manager who will establish and create strategies that will enhance processes and boost...