IT Support Services Manager
1 week ago
This position requires a highly organized individual with excellent leadership skills to manage a team of IT Technical Support professionals.
Main Duties- Supervise the daily activities of the team, ensuring tasks are completed efficiently and effectively.
- Develop and implement strategies to improve service delivery and customer satisfaction.
- Collaborate with other departments to ensure alignment and achieve business objectives.
- Maintain accurate records and reports, providing actionable insights to senior management.
- Bachelor's degree in Information Technology or a related field.
- Strong leadership and communication skills.
- Proficiency in Microsoft Office.
- Able to work in a fast-paced environment and adapt to changing circumstances.
- Willingness to travel to client sites and attend meetings as required.
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