IT Support Services Manager

1 week ago


Manila, National Capital Region, Philippines Unison Solutions Delivery, Inc. Full time
About the Role

This position requires a highly organized individual with excellent leadership skills to manage a team of IT Technical Support professionals.

Main Duties
  1. Supervise the daily activities of the team, ensuring tasks are completed efficiently and effectively.
  2. Develop and implement strategies to improve service delivery and customer satisfaction.
  3. Collaborate with other departments to ensure alignment and achieve business objectives.
  4. Maintain accurate records and reports, providing actionable insights to senior management.
Key Requirements
  • Bachelor's degree in Information Technology or a related field.
  • Strong leadership and communication skills.
  • Proficiency in Microsoft Office.
  • Able to work in a fast-paced environment and adapt to changing circumstances.
  • Willingness to travel to client sites and attend meetings as required.


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...


  • Manila, National Capital Region, Philippines Support Services Group Full time

    We're looking for a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Providing technical assistance to customers on various products and services.Diagnosing and resolving technical issues in a timely and efficient...


  • Manila, National Capital Region, Philippines Support Services Group Full time

    Are you a people person with good communication skills? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to learn? If so, we have the perfect opportunity for youKey Responsibilities:Responding to inbound and making outbound calls to customers.Facilitating communication between customers and internal support to...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About WristWrist is a leading global supplier of marine provisions and stores, boasting a significant market share.We're transforming the marine supply industry through our digital marketplace, Source2Sea. Our customers enjoy 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience.Our company strives to reduce its...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Join us at Wrist, the world's leading provider of marine provisions and stores, as we continue to transform the marine supply industry.Our digital marketplace, Source2Sea, has revolutionized the way our customers source and receive marine supplies, providing 24/7 global online sourcing and logistics.We operate from over 30 locations worldwide, employing...


  • Manila, National Capital Region, Philippines Support Services Group Full time

    We're seeking a Service Delivery Expert to join our team. In this role, you will be responsible for ensuring smooth delivery of customer services.Key Responsibilities:Managing customer relationships to ensure satisfaction.Collaborating with internal teams to resolve customer issues.Developing and implementing process improvements to enhance customer...

  • Service Desk Manager

    2 weeks ago


    Manila, National Capital Region, Philippines Agilitec IT Full time

    At Agilitec IT, we are seeking a highly skilled Service Desk Manager to join our team. As the first point of contact for clients and vendors, you will play a vital role in ensuring exceptional professionalism and courtesy in all interactions.This is a challenging yet rewarding position that requires strong communication skills, multitasking abilities, and...


  • Manila, National Capital Region, Philippines Support Services Group Full time

    At Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries, empowering businesses to operate efficiently and with agility. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.The Global Workforce Planning Manager is responsible for...


  • Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    About UsCITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ is a leading provider of asset-servicing solutions to the global alternative investment industry, with over 70 years of experience and operations across 36 countries.Our team of experts delivers award-winning services for complex fund structures that our clients can depend upon.As a core...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    At Wrist, we're passionate about making it easy for our customers to order and receive marine supplies and services.We've achieved this through our digital marketplace, Source2Sea, which offers 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience.Our company operates from over 30 locations worldwide, employing...


  • Manila, National Capital Region, Philippines Agilitec IT Full time

    We are looking for a talented IT Service Coordinator to support our team at Agilitec IT. This role involves controlling the flow of service requests, prioritizing tasks, and scheduling appointments. The successful candidate will have excellent communication skills, be able to multitask, and possess problem-solving abilities.The IT Service Coordinator will...


  • Manila, National Capital Region, Philippines Agilitec IT Full time

    Agilitec IT is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide technical assistance to clients and vendors, troubleshoot issues, and maintain accurate records of interactions. Excellent communication skills, problem-solving abilities, and a strong attention to detail are essential requirements for this...


  • Manila, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time

    Mortgage Support SpecialistGalilee Business Support Services (GBSS) is seeking a Mortgage Support Specialist to join our team. As a Mortgage Consultant, you will be at the forefront of our origination activity, playing a pivotal role in ensuring that loan applications are accurately packaged and contain all necessary documentation.Key...


  • Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    About UsCITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ is a leading provider of asset-servicing solutions to the global alternative investment industry. With strategically positioned global offices, we offer opportunities for graduates and seasoned professionals to work across the world.Your RoleAs a core member of our Real Assets team, you...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Your Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...


  • Manila, National Capital Region, Philippines One CoreDev IT Inc. (CORE) Full time

    Join Our Dynamic Customer Support Experience TeamWe are looking for proactive and detail-oriented professionals to join our Customer Experience Team, specializing in leasing, resident screening, and vendor support. If you have strong communication skills, a problem-solving mindset, and a passion for delivering exceptional service, this is the perfect...


  • Manila, National Capital Region, Philippines Agilitec IT Full time

    Employer: MSP company based in Monterey, CaliforniaWork Setup: RemoteWorking Schedule: Monday - Friday, 8:00 am - 5:00 pm Pacific Standard TimeSalary: $1,200 - $1,400 monthlyBenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)General...


  • Manila, National Capital Region, Philippines Support Services Group Full time

    Support Services Group is looking for a Talent Acquisition Manager with full cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees. The ideal candidate holds an academic recruiting management background combined with work experience in screening, interviewing, and assessing candidates....


  • Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Job Title: Service Desk Team LeaderAbout the Company:IT by Design Philippines Inc. is a leading provider of IT services, and we are seeking a highly skilled Service Desk Team Leader to join our team.Responsibilities:Lead and manage a team of System Administrators and Engineers to ensure fair workload distribution, motivating them to perform at their best and...


  • Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full time

    Job DescriptionOverview:Capital One Philippines Support Services Corp. is seeking a highly skilled and experienced Technical Support Specialist to join our team.The ideal candidate will possess excellent technical skills, strong communication abilities, and a passion for providing exceptional customer service.We are committed to fostering a culture of...