Caldwell Opportunity for Career Growth

1 day ago


Taguig, National Capital Region, Philippines Caldwell Full time
About Caldwell

We are a growing team dedicated to excellence in our field. Our mission is to provide top-notch services while fostering a positive and inclusive work environment.

Compensation and Benefits

We offer a competitive salary, recognizing the value of our employees' hard work and dedication. Additionally, we provide a comprehensive benefits package that includes:

  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits
Job Responsibilities

As a member of our team, you will be responsible for:

  • Following standard operations and procedures
  • Recognizing and escalating priority problems in accordance with Client standards
  • Ensuring one call resolution prioritizing customer satisfaction
  • Performing basic troubleshooting when necessary
Required Skills and Qualifications

To succeed in this role, you will need:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Join us at Caldwell and enjoy a dynamic work environment that offers opportunities for growth and development.



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