Customer Service Representative with Benefits

1 day ago


Taguig, National Capital Region, Philippines Caldwell Communications Full time

At Caldwell Communications, we are committed to providing our employees with a comprehensive benefits package that supports their well-being and career growth.

We offer a competitive salary of $28,000 per year, as well as opportunities for rapid career advancement for top performers.

Key Responsibilities:

We are seeking a highly skilled Customer Service Specialist to join our team. The ideal candidate will have excellent English communication skills and be able to provide top-notch customer service via phone or written correspondence.

The selected individual will be responsible for:

  • Answering phone calls and providing critical information to clients
  • Checking mail, fax, and internet mail to assist customers
  • Communicating with customers to resolve concerns and achieve a full understanding of their needs

Requirements:

To be successful in this role, you should have:

  • Completed college education (no experience required)
  • High school or senior high school diploma with BPO experience
  • Excellent English communication skills
  • BPO experience is a plus but not necessary
  • Ability to work onsite within 25-35 km radius

Benefits:

We offer a range of benefits to support your overall well-being and career growth, including:

  • Competitive salary
  • 13th month pay
  • HMO with 3 free beneficiaries on day one
  • 20% maternity/paternity leave
  • Rapid career growth opportunities for top performers
  • Retirement/life insurance for qualified staff
  • Work-life balance processes and programs

About Us:

Caldwell Communications is a dynamic and growing company that values its employees. We are committed to providing a positive and supportive work environment that allows our team members to thrive.



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