Online Booking Representative

5 days ago


Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000

We are seeking a skilled Online Booking Representative to assist with hotel reservations, cancellations, and inquiries via chat and email.

  • Handle customer queries, booking confirmations, and cancellations in a timely manner.
  • Provide accurate information about room availability, pricing, and policies.
  • Maintain high-quality written communication in all interactions.
  • Record and update customer information and reservation details in internal systems.
  • Fulfill quality and compliance guidelines.
Requirements
  • High school graduate or equivalent.
  • Minimum 6 months experience in BPO or relevant customer service role (non-voice preferred).
  • Excellent written English skills.
  • Detailed-oriented and customer-focused attitude.
  • Proficient computer user and typist.
  • Willing to work on-site and flexible schedules.
Benefits
  • Weekends off (Monday to Friday schedule).
  • Paid training and support.
  • Competitive compensation package.
  • Career growth opportunities.
  • Professional working environment.


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